Terms of Service

1. Acceptance of Terms

Welcome to AMN Assurance and Tax Consultants ("AMN Assurance," "we," "our," or "us"). By accessing our website or engaging our professional services, you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use our website or engage our services. These Terms may be supplemented by additional terms in our engagement letters for specific services.

2. Our Services

2.1 Professional Services

AMN Assurance provides professional services including but not limited to:

• Audit & Assurance: Internal and external audits, statutory audits
• Tax Advisory: VAT compliance, Corporate Tax advisory, tax planning
• Accounting & Bookkeeping: Financial record management and reporting
• Virtual CFO Services: Strategic financial guidance and planning
• Compliance & Risk Management: Regulatory compliance and risk assessment
• Company Incorporation: Business setup and formation services

2.2 Service Standards

Our services are provided in accordance with:

• UAE laws and regulations
• International professional standards
• Professional ethics and conduct requirements
• Industry best practices

2.3 Service Limitations

3. Client Responsibilities

3.1 Information Accuracy

Clients are responsible for:

• Providing complete, accurate, and timely information
• Disclosing all material facts relevant to our services
• Maintaining proper records and documentation
• Informing us of any changes that may affect our services

3.2 Compliance Obligations

3.3 Communication

Clients agree to:

• Maintain regular communication with our team
• Respond promptly to requests for information
• Designate authorized representatives for service matters
• Notify us immediately of any concerns or issues

4. Service Engagement

4.1 Engagement Letters

Specific professional services are governed by separate engagement letters that will detail:

• Scope of services to be provided
• Timeline and deliverables
• Fee structure and payment terms
• Specific terms and conditions

4.2 Service Modifications

Changes to the scope of services must be agreed upon in writing and may result in additional fees. We reserve the right to adjust our approach based on changed circumstances or new information.

4.3 Professional Independence

We maintain professional independence in accordance with ethical standards. This may require us to decline certain services or impose restrictions to avoid conflicts of interest.

5. Fees and Payment Terms

5.1 Fee Structure

Our fees are based on:

• Time spent on services
• Complexity of work required
• Experience level of staff involved
• Fixed fees for certain standard services

5.2 Payment Terms

5.3 Expenses and Costs

Clients are responsible for reimbursing reasonable expenses incurred in providing services, including:

• Government fees and charges
• Travel and accommodation costs
• Third-party professional fees
• Document preparation and courier costs

6. Confidentiality

6.1 Our Confidentiality Obligations

We are committed to maintaining the confidentiality of all client information in accordance with:

• Professional ethics and conduct rules
• UAE data protection regulations
• International professional standards
• Contractual confidentiality obligations

6.2 Permitted Disclosures

We may disclose client information only when:

• Required by law or regulation
• Ordered by a court or regulatory authority
• Necessary for professional quality reviews
• Authorized by the client in writing

6.3 Document Retention

We retain client documents and records in accordance with professional standards and regulatory requirements. Documents may be returned or destroyed after the required retention period.

7. Intellectual Property

7.1 Our Intellectual Property

All materials, methodologies, and work products developed by AMN Assurance remain our intellectual property, including:

• Audit and review methodologies
• Templates and standard forms
• Software and technology solutions
• Training materials and presentations

7.2 Client Information

Clients retain ownership of their proprietary information and data. We are granted a license to use such information solely for providing our services.

7.3 Website Content

All website content, including text, graphics, logos, and software, is protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

8. Website Use

8.1 Acceptable Use

You may use our website for:

• Learning about our services
• Contacting us for business purposes
• Accessing resources we make available
• General information and research

8.2 Prohibited Activities

8.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

9. Limitations of Liability

9.1 Professional Services

Our liability for professional services is limited as follows:

• Total liability shall not exceed the fees paid for the specific service
• We are not liable for consequential or indirect damages
• Liability is subject to applicable professional indemnity insurance
• Claims must be brought within the limitation periods prescribed by law

9.2 Website Disclaimer

9.3 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

10. Indemnification

Clients agree to indemnify and hold AMN Assurance harmless from claims arising from:

• Inaccurate or incomplete information provided by the client
• Client's failure to comply with laws and regulations
• Unauthorized use of our services or website
• Breach of these Terms by the client

11. Termination

11.1 Termination Rights

Either party may terminate services:

• With written notice as specified in the engagement letter
• Immediately for material breach of terms
• When required by professional ethics or law

11.2 Effect of Termination

Upon termination:

• Payment obligations for services rendered remain
• Confidentiality obligations continue
• We will return client documents as agreed
• Certain provisions of these Terms survive termination

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Dispute Resolution

13.1 Informal Resolution

We encourage clients to contact us directly to resolve any concerns or disputes informally before pursuing formal procedures.

13.2 Formal Procedures

If informal resolution is unsuccessful:

• Disputes may be submitted to mediation
• Arbitration may be required as specified in engagement letters
• Dubai courts have jurisdiction for legal proceedings

13.3 Professional Conduct

Complaints about professional conduct may also be directed to relevant professional bodies in accordance with their procedures.

14. Modifications to Terms

We may modify these Terms from time to time. When we make material changes:

• We will update the "Last Updated" date
• Significant changes will be communicated to clients
• Continued use of our services constitutes acceptance
• Existing engagements may be governed by previous terms

15. Contact Information

For Legal and Compliance Matters

For questions about these Terms or legal compliance matters, please contact our legal team at info@amnassurance.com or use the contact information above.